Welcome to Tech Companion!
Serving Alexandria and Arlington Virginia
Welcome!
I help seniors and their families feel more confident navigating everyday technology. Whether it’s setting up a new device, fixing a frustrating issue, or staying safe online, I provide patient one-on-one support at your pace and without judgment.
Based out of Alexandria, Virginia, I work directly with clients in their homes or location of their choice to provide friendly and local tech help that you can trust. My goal isn’t to just solve your problem, but to help you feel more comfortable and confident with technology moving forward.
Services
Here are some of the common ways I can help. If you don’t see your issue listed, just reach out!New device setup
computers, phones, tablets, printers, smart TVs, Wi-Fi devices, and other smart home technology.Everyday troubleshooting
Fixing slow computers, printer issues, email problems, software updates, or other common frustrations.Staying safe online
Education and guidance on recognizing scams, protecting your personal information, creating secure passwords, and keeping your devices and accounts safe.Learning new apps and software
Support with tools like FaceTime, Zoom, MyChart, email platforms, streaming services, and other applications.Organizing Photos and files
Help backing up photos and documents, understanding cloud or hard drive storage, transferring files, and digitizing paper records.Learning and confidence
My goal is to help you understand how your technology works so you can feel more independent and confident using it in everyday life.
How it works
Here's how to get started!
Reach out: Call, email, or submit a request directly through my website. Let me know what you need help with.
Schedule a visit: We’ll find a convenient time for an in-home visit to go through the issue in more depth.
Solve the problem together: I’ll help fix the issue, answer your questions, and explain things clearly along the way.
Continued support: If there’s ever a problem outside of my expertise, I’ll help point you toward the right next steps or trusted resources.
Pricing
$50 initial visit
A discounted first appointment to discuss your needs, troubleshoot issues, and determine the best next steps.$85/hour thereafter
Friendly, one-on-one technology help with simple, transparent pricing.
About me
I’m Caitlin 👋 I am based out of Alexandria Virginia, and have 15 years of professional background in technology and security. Over the years I have helped friends, family, and my community navigate everyday challenges that come with modern technology; I provide patient, trustworthy support for people who want clear explanations and practical help without the stress, pressure, or confusing technical jargon that often comes with traditional tech support. No one should feel embarrassed asking questions about technology. My goal is to create a comfortable experience where people feel respected, supported, and more confident using the devices and services they rely on every day.